It is the policy of Carteret Community College to empower students and to maintain the commitment to be an excellent place of learning for all. Student services and academic administration will develop and publish procedural guidelines to ensure that any students at Carteret Community College who believe that they have been harmed by an act or omission of the College or its employees, have the right to lodge a complaint. The College encourages the informal resolution of grievances, but provides and follows a procedure for formal resolution.
Furthermore, the administration shall annually review these procedures to ensure that the methods described are accessible and make use of the College's current technology and communications management to allow for complaints to be addressed in the most timely and efficient manner and to ensure that determinations are promptly communicated to the student(s) and pertinent College employees.
The Student Grievance policy and associated procedures are detailed and published annually in the Student Handbook.